Associate Principal

Job Description

OVERVIEW

Job Title

Associate Principal

Job Code

708491

Grade

I4

Group

Government Products

Division

Mobility

Department

Product Management

Unit

-

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

To lead and coordinate product management activities for Mobility by translating business strategy, customer needs, and market opportunities into product priorities and actionable roadmaps. The role drives product discovery, requirements definition, backlog prioritization, cross-functional delivery, and performance improvement, ensuring product decisions are supported by business analysis and aligned with strategic objectives, customer value, and operational requirements.

KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

1. Product Strategy & Roadmap

• Translate business objectives and customer needs into product priorities, roadmaps, and measurable outcomes for Mobility products.
• Assess product opportunities, market developments, customer feedback, and business priorities to recommend product direction and enhancements.
• Maintain alignment between product roadmaps, business strategy, delivery capacity, dependencies, and expected value.

2. Product Discovery & Requirements Definition

• Lead discovery and requirements activities to understand customer problems, business needs, and product opportunities.
• Define product requirements, user stories, acceptance criteria, and functional expectations in collaboration with relevant stakeholders.
• Ensure requirements are clear, prioritized, validated, and traceable throughout the product lifecycle.

3. Product Backlog & Prioritization

• Own and maintain a prioritized product backlog based on business value, customer impact, urgency, effort, and dependencies.
• Facilitate backlog refinement and planning with engineering, design, operations, and other delivery teams.
• Resolve prioritization conflicts and communicate rationale for product decisions to relevant stakeholders.

4. Product Delivery & Lifecycle Management

• Coordinate product delivery across discovery, design, development, testing, release, and post-release improvement.
• Monitor delivery progress, risks, scope changes, and dependencies, taking timely action to support agreed outcomes.
• Ensure product releases are supported by appropriate readiness activities, documentation, stakeholder communication, and handover.

5. Stakeholder & Customer Engagement

• Build effective working relationships with business stakeholders, customers, technical teams, and operational partners.
• Consolidate customer and stakeholder feedback into product insights, requirements, and improvement initiatives.
• Communicate product priorities, decisions, trade-offs, and progress to maintain shared understanding and alignment.

6. Product Performance & Value Realization

• Define and monitor relevant product performance measures, adoption, customer experience, and business outcomes.
• Analyze product performance and feedback to identify improvement opportunities and recommend corrective actions.
• Evaluate delivered features against intended outcomes and support decisions on further investment or enhancement.

7. Market Analysis & Business Cases

• Conduct market, competitor, and benchmark analysis to identify trends, opportunities, and potential product differentiation.
• Develop or coordinate business cases and product assessments, including expected value, costs, risks, assumptions, and dependencies.
• Provide evidence-based recommendations to support product investment, prioritization, and roadmap decisions.

8. Cross-functional Leadership & Continuous Improvement

• Coordinate cross-functional teams to address product issues, remove delivery impediments, and manage dependencies.
• Facilitate product planning, reviews, demonstrations, and decision-making forums as required.
• Promote consistent product management practices, lessons learned, and continuous improvement across product activities.

9. Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Ensure adherence to applicable product governance, requirements management, change control, and quality processes.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

10. Information Security

• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
• Ensure product requirements and decisions consider applicable privacy, access control, and data protection requirements.
• Escalate information security risks or concerns through established governance and reporting channels.

JOB SPECIFICATIONS

Academic and professional qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related discipline.
• Professional certification or relevant training in product management, agile delivery, business analysis, or product strategy is preferred.

Years and Nature of Experience

• 5–7 years of experience in product management, product development, business analysis, or a related field.
• Demonstrated experience managing product requirements, roadmaps, backlogs, stakeholder expectations, and cross-functional delivery.
• Experience using product performance indicators, customer insights, and business analysis to support prioritization and product improvement.
• Experience working with agile delivery teams and coordinating product lifecycle activities from discovery through release and optimization.