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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Program Planning and Objective Setting
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- Lead the identification and definition of program and project objectives, success criteria, and acceptance measures.
- Develop comprehensive execution plans to achieve defined objectives, deliverables, and expected business outcomes.
- Ensure project and program plans are aligned with organizational goals, stakeholder expectations, and approved priorities.
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- Budgeting and Cost Control
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- Prepare program and project budgets based on approved scope, resources, and delivery requirements.
- Track program and project costs to ensure proper budget coverage and financial control.
- Monitor budget utilization, identify variances, and recommend corrective actions to support cost efficiency.
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- Program Delivery and Execution Control
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- Lead assigned program and project delivery activities to ensure execution within agreed scope, timeline, budget, and quality standards.
- Utilize project management methodologies, tools, and governance practices to track milestones, deliverables, and dependencies.
- Coordinate delivery activities across workstreams to ensure progress, alignment, and timely completion.
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- Risk, Issue, and Dependency Management
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- Identify, assess, and mitigate risks that may impact program or project delivery.
- Resolve or escalate issues and roadblocks to ensure continuity and successful delivery
- Conduct program assessments, including risk analysis, resource allocation review, and timeline validation. Act as a coordination point between business and technical teams to facilitate smooth collaboration.
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- Stakeholder Management
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- Establish and maintain strong relationships with key stakeholders, including executives, department heads, project teams, and relevant business owners.
- Collaborate closely with stakeholders to gather requirements, validate expectations, and ensure alignment throughout the program lifecycle.
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- Communication and Collaboration
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- Communicate project updates, progress, risks, and decisions clearly to relevant stakeholders and governance forums.
- Foster collaboration among project team members, business stakeholders, and supporting functions.
- Ensure all stakeholders remain informed of project status, key dependencies, required actions, and upcoming milestones.
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- Project Governance and Performance Monitoring
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- Monitor project and program performance against approved plans, KPIs, milestones, and deliverables.
- Ensure project documentation, updates, and governance requirements are maintained accurately and consistently.
- Support compliance with project management standards, reporting cycles, and internal approval processes.
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- Program Evaluation and Reporting
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- Conduct program and project evaluations to assess outcomes, identify lessons learned, and drive continuous improvement.
- Prepare comprehensive reports including progress updates, key metrics, achievements, challenges, risks, and recommendations.
- Present project status, outcomes, and improvement recommendations to management and relevant stakeholders.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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