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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Business Analysis Planning & Monitoring
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- Support the preparation of business analysis activities, methods, and related work plans in line with the required scope and level of formality.
- Assist in identifying relevant stakeholders and maintaining effective working relationships with them.
- Maintain business analysis tools, repositories, and information storage to ensure accessibility and proper documentation.
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- Requirements Elicitation & Validation
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- Prepare for requirements elicitation sessions by coordinating required logistics, inputs, and stakeholder participation.
- Gather business requirements from stakeholders and check collected information for accuracy, clarity, and consistency.
- Validate requirements with relevant stakeholders to support shared understanding and formal agreement.
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- Requirements Documentation & Management
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- Document business requirements using formal and informal documentation methods as appropriate.
- Maintain requirement records, approvals, and related supporting materials throughout the requirements lifecycle.
- Support the reuse of requirements and related information across relevant solutions when applicable.
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- Current & Future State Analysis
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- Participate in analyzing current and future states considering capabilities, processes, technology, infrastructure, and applicable policies.
- Support the identification of gaps, transition needs, and required changes to reach the desired future state.
- Assist in analyzing related risks and potential impacts on business operations and stakeholders.
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- Solution Design Support
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- Contribute to defining and reviewing solution requirements to ensure alignment with business needs and quality standards.
- Elaborate requirements using required modelling techniques, diagrams, and analysis methods.
- Coordinate with technical and business stakeholders to clarify requirements and support solution understanding.
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- Options Assessment & Recommendation
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- Participate in identifying and representing design options that improve business outcomes and support the desired future state.
- Support the assessment of potential value, feasibility, and alignment of available design options.
- Communicate feedback and register required enhancements based on solution reviews or functional demonstrations.
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- Requirements Lifecycle Assurance
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- Maintain requirements accuracy, consistency, and traceability throughout the requirements lifecycle.
- Support prioritization of requirements based on stakeholder needs, business value, and interdependencies.
- Assist in ensuring requirements and designs are properly defined, verified, and aligned with approved quality standards.
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- Stakeholder Coordination & Communication
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- Coordinate with stakeholders to follow up on pending clarifications, approvals, and required actions.
- Prepare clear updates and summaries related to requirements, analysis outcomes, and identified gaps.
- Ensure business analysis information is communicated in a clear and structured manner to relevant stakeholders.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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