Facility:
Business Analyst & Product Management
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ROLE PURPOSE
The aim is to state the overall significance of the job from the organization’s perspective.
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To support the development of AI-enabled services and platforms by translating business needs into functional solutions, driving end-to-end product and service development, and enabling AI adoption within government platforms. The role bridges business, data, and technology to deliver scalable, impactful AI solutions aligned with digital transformation objectives.
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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Business Analysis & Requirements Management
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- Gather, analyze, and document business and functional requirements for AI-enabled services and platforms.
- Translate business needs into clear user stories, specifications, and solution requirements.
- Collaborate with stakeholders to validate requirements and ensure alignment with objectives.
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- Product & Service Development
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- Support the end-to-end development of AI-enabled products and services from concept to deployment.
- Define product features, scope, and priorities based on business value and user needs.
- Contribute to product roadmaps and continuous improvement initiatives.
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- AI Enablement & Use Case Development
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- Identify and support AI use cases within government platforms and digital initiatives.
- Work closely with data scientists and engineers to integrate AI capabilities into products.
- Ensure solutions are practical, scalable, and aligned with business outcomes.
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- Data Analysis & Insights
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- Analyze data to generate insights that support product decisions and service optimization.
- Support performance monitoring and evaluation of AI-enabled services.
- Identify trends, opportunities, and improvement areas.
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- Stakeholder Management & Collaboration
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- Collaborate with business units, technical teams, and external stakeholders to ensure successful delivery.
- Facilitate communication between business and technical teams.
- Support alignment across cross-functional teams.
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- Digital Transformation Support
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- Contribute to digital transformation initiatives by enabling AI adoption within platforms and services.
- Support the development of government digital solutions aligned with strategic priorities.
- Assist in driving innovation through AI capabilities.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
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- Information Security
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- Comply with all relevant information Security practices and standards to ensure data integrity and confidentiality
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Job Segment:
Business Analyst, Information Security, Data Analyst, Consulting, Technology, Data, Marketing, Service
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