Director Job

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

Lead and oversee the development and execution of technology excellence practices across the division, focusing on performance management, compliance, process optimization, procurement oversight, and project quality. Ensure continuous improvement and operational alignment through robust governance frameworks and strategic enablement.

KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

1. Technology Performance & Compliance Oversight

• Guide the definition and measurement of technology KPIs across divisions
• Monitor compliance with internal standards and regulatory policies
• Review and validate performance dashboards and audit findings

2. Process and Operational Excellence Enablement    

• Direct the assessment and enhancement of core technology processes
• Approve frameworks to standardize best practices across technical operations
• Ensure alignment with organizational governance models

3. Technology Procurement and Financial Coordination

• Oversee technology procurement planning and execution in line with budget
• Endorse spending plans and ensure financial tracking for technology-related projects
• Review contract lifecycle status with relevant stakeholders

4. Advisory on Excellence Frameworks

• Provide consultative input on excellence models for technology execution
• Approve maturity assessments and improvement roadmaps
• Guide initiatives that drive innovation and operational uplift.

5. Project Quality and Delivery Oversight

• Validate quality standards and review implementation across projects
• Monitor project health status and recommend corrective actions for deviations
• Promote adoption of delivery excellence practices

JOB SPECIFICATIONS

Academic and professional qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field
• MBA or equivalent post-graduate qualification is preferably

Years and Nature of Experience

• 10 - 12 years of relevant experience in a related industry