Senior Consultant

Job Description 

OVERVIEW

Job Title

Senior Consultant

Job Code

649291

Grade

i4

Group

Government Products

Division

Technology Division

Department

System Design & BI

Unit

UX/UI Services

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

To lead frontend development initiatives across the Government Digital Products portfolio by designing, developing, and maintaining scalable, high-quality user interfaces and digital experiences. The role is responsible for supporting the growing demand across multiple products, ensuring sustainable frontend delivery capabilities, improving customer experience, reducing delivery dependencies, and enabling the timely implementation of product enhancements that align with business objectives and user needs.

KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

1. Frontend Architecture & Development

• Lead the design and development of scalable, maintainable, and responsive frontend applications.
• Establish frontend development standards, frameworks, and best practices.
• Ensure application architectures support performance, scalability, and maintainability requirements.
• Drive technical consistency across frontend solutions and digital products.

2. User Interface & User Experience Development

• Develop intuitive and visually appealing user interfaces for web and digital platforms.
• Design reusable UI components, patterns, and interaction models aligned with enterprise design standards.
• Ensure user interfaces provide a consistent user experience across products and platforms.
• Collaborate with design teams to enhance usability and customer satisfaction.

3. Product Enhancement & Feature Delivery

• Lead frontend delivery activities supporting new product features and enhancements.
• Collaborate with product managers and stakeholders to translate business requirements into technical solutions.
• Ensure timely implementation of frontend requirements within agreed delivery plans.
• Support product evolution through continuous enhancement initiatives.

4. Frontend Quality & Testing

• Support the implementation of quality assurance practices throughout the frontend development lifecycle.
• Conduct code reviews, testing validation, and defect resolution activities.
• Ensure developed solutions meet usability, accessibility, security, and performance requirements.
• Support user acceptance testing and production readiness activities.

5. Application Performance Optimization

• Monitor and optimize frontend application performance across products and platforms.
• Identify bottlenecks affecting user experience and system responsiveness.
• Implement performance improvements that enhance application efficiency and usability.
• Ensure frontend solutions meet scalability and operational expectations.

6. Technical Integration & Collaboration

• Collaborate with backend, QA, DevOps, and product teams to deliver integrated digital solutions.
• Support API integrations, data exchange requirements, and application interoperability.
• Work closely with technical teams to resolve complex implementation challenges.
• Ensure seamless coordination throughout the software development lifecycle.

7. Frontend Standards & Capability Development

• Define and maintain frontend development standards, design guidelines, and technical documentation.
• Promote adoption of modern development frameworks, tools, and technologies.
• Support capability development through knowledge sharing, mentoring, and technical guidance.
• Contribute to building sustainable frontend development practices across the function.

8. Continuous Improvement & Innovation

• Identify opportunities to improve frontend development processes, tools, and delivery approaches.
• Evaluate new technologies and recommend suitable improvements to existing solutions.
• Support innovation initiatives that enhance digital customer experiences.
• Drive continuous improvement activities that strengthen productivity and delivery effectiveness.

9. Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

10. Information Security

• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.

JOB SPECIFICATIONS

Academic and professional qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related discipline.

Years and Nature of Experience

• 6–8 years of experience in Frontend Development, Web Application Development, Digital Products, or related domains.

VERSION TRACKING

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First review by:

Approved by:

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