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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Technology Governance
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- Support the development and maintenance of technology governance frameworks, policies, procedures, and related documentation.
- Coordinate governance requirements across technology functions and support consistent implementation of approved practices.
- Maintain governance records and follow up on required actions.
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- Technology Performance Management
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- Monitor and track technology performance metrics and KPIs against defined targets.
- Consolidate performance information and identify variances requiring follow-up.
- Support the preparation of periodic operational and executive performance reports.
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- Compliance & Assurance
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- Monitor compliance with organizational standards, regulatory requirements, and applicable technology controls.
- Coordinate technology governance reviews, assessments, and compliance activities.
- Track observations and corrective actions arising from reviews and audits.
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- Technology Planning & Budgeting
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- Support technology planning and budgeting activities in coordination with relevant stakeholders.
- Track technology plans, budgets, and related activities against approved requirements.
- Consolidate relevant information and provide analysis to support planning decisions.
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- Technology Procurement & Vendor Management
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- Coordinate technology procurement requirements and activities throughout the purchasing lifecycle.
- Support vendor engagement, contract renewals, and strategic sourcing activities.
- Maintain relevant procurement and vendor information and follow up on required actions.
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- Technology Asset & License Management
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- Maintain accurate technology asset and software license inventories and records.
- Monitor asset utilization, lifecycle requirements, and software licensing needs.
- Support compliance with software licensing and technology asset management requirements.
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- Technology Investment Monitoring
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- Monitor technology spending and support the assessment of technology investments against business priorities and objectives.
- Consolidate cost, utilization, and investment information to provide visibility to relevant stakeholders.
- Support identification of opportunities to optimize technology costs and utilization.
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- Operational Excellence & Reporting
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- Support continuous improvement and governance best practices across technology functions.
- Prepare governance, compliance, asset, procurement, and performance reports and dashboards as required.
- Provide accurate information and insights to support management planning and decision-making.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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